Mental Therapy and Counseling near Tampa, FL

Privacy Policy

New Life 360°Privacy Policy

Effective Date: July 8, 2026

NEW LIFE 360, INC (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the information you provide through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request consultation, contact us, or otherwise interact with our business.

 

1.) INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email
  • Phone Number
  • Service Request details
  • Any information included in your messages or communications

We may also automatically collect certain information, including:

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source information
  • Website interaction data

This information helps us improve our website and marketing efforts.

 

2.) HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Respond to inquiries and consultation requests
  • Schedule consultations and service appointments
  • Communicate regarding consultations and services
  • Send appointment reminders
  • Improve our website and customer experience
  • Analyze advertising performance
  • Comply with legal obligations
  • Protect agains fraud or unauthorized activity

 

3.) CONFIDENTIALITY AND LIMITS OF CONFIDENTIALITY

It is important that you understand confidentiality, your right to privacy and the rights of other clients. Also, you must understand the legal limits or exceptions to these rights. Your records will not be released without a signed Release of Information except under circumstances that fall into these categories: a valid medical emergency, receipt of a Court Order, receipt of a request which is governed by state statutes, internal communications, data with no-patient identifying information, research, audit and evaluation, crime at program/against program personnel, child abuse and business associate agreements. For example, if we learn or discover you have a communicable disease like hepatitis or tuberculosis, we are required to contact the County Public Health Department.

 

4.) PRIVACY STANDARDS CLIENT NOTIFICATION – HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA)

This describes how Medical and Drug and Alcohol related information about you may be used and disclosed and how you can get access to this information. Please review carefully.

Information regarding your health care, including payment for health care, is protected by two federal laws; the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), 42 U.S.C. § 1320d et seq., 45 C.F.R. Parts 160 & 164, and the Confidentiality Law, 42 U.S.C. § 290dd-2, 42 C.F.R. Part 2. Under these laws, New Life 360, Inc. may not disclose any information identifying you as an alcohol or drug abuser or disclose any other protected information except as permitted by federal law.

New Life 360, Inc. must obtain your written consent before it can disclose information about you for payment purposes.  For example, New Life 360, Inc.  must   obtain   your   written   consent before it can disclose information to your health insurer in order to be paid for services.  Generally, you must also sign a written consent before New Life 360, Inc.  can share information for treatment purposes or for health care operations.  However, federal law permits New Life 360, Inc. to disclose information without your written permission:

  1. Pursuant to an agreement with a qualified service organization / business associate;
  2. For research, audit or evaluations;
  3. To report a crime committed on New Life 360, Inc.’s premises or against New Life 360, Inc. personnel;
  4. To medical personnel in a medical emergency;
  5. To appropriate authorities to report suspected child abuse or neglect;
  6. As allowed by a court order.
    For example, New Life 360, Inc. can disclose information without your consent to obtain legal or financial services, or to another medical facility to provide health care to you, if there is a qualified service organization / business associate agreement in place.

Before New Life 360, Inc. can use or disclose any information about your health in a manner that is not described above, it must first obtain your specific written consent allowing it to make    the disclosure. Any such written consent may be revoked by you, in writing.

 

5.) Your Rights Under the Health Insurance Portability Accountability Act (HIPAA) you have the right to request restrictions on certain uses and disclosures of your health information.  New Life 360, Inc. is not required to agree to any restrictions you request, but if  it does agree then it is bound by that agreement and may not use or  disclose  any  information which you have restricted except as necessary in a medical emergency.

You have the right to request that we communicate with you by alternative means or at an alternative location. New Life 360, Inc. will accommodate such requests that are reasonable and will not request an explanation from you.  Under HIPAA you also have the right to inspect and copy your own health information   maintained   by   New   Life   360,  Inc.,   except   to   the   extent   that    the  information   contains   psychotherapy notes or information compiled for use in a civil, criminal   or administrative proceeding or other limited circumstances as defined in 42 C.F.R. Revised: 04/15/05; Revised 7/8/05

Under HIPAA you also have the right, with some exceptions, to amend health care information maintained in New Life 360, Inc.’s records and to request and receive an accounting of disclosures of your health-related information made by New Life 360, Inc.  during the six years prior to your request. You also have the right to receive a paper copy of this notice.

New Life 360, Inc.’s Duties: New Life 360, Inc.  is required by law to maintain the privacy of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information.  New Life 360, Inc. is required by law to abide by the terms of this notice. New Life 360, Inc. reserves the right to change the terms of this notice and to make new notice provisions effective for all protected health information it maintains.  Upon request, New Life 360, Inc. will mail you our most recent notice.

Complaints and Reporting Violations: You may complain to New Life 360, Inc.  and the Secretary of the United State Department of Health and Human Services if you believe that your privacy rights have been violated under HIPAA.  Your complaint may be mailed to New Life 360’s Privacy Officer (listed below). You will not be retaliated against for filing such a complaint.

 

6.) COOKIES and TRACKING TECHNOLOGIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

7.) EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

8.) WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

9.) SMS COMMUNICATIONS

If you provide your pho ne number, you may receive text messages related to:

  • Estimate requests
  • Appointment scheduling
  • Service updates
  • Customer support communications
  • Follow-up regarding your inquiry

Message and data rates may apply.

Message frequency may vary.

You may opt-out at any time by replying STOP to any text message.

Consent to receive text m essages is not a condition of purchase.

 

10.) SMS MESSAGING AND COMPLIANCE

Text Message Program Terms and Conditions:
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In and Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
  • You can re-opt in or resubscribe by sending “START” via SMS

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
  • You will receive a final confirmation message, and no further messages will be sent  unless you re-opt in
  • All opt-out requests are processed immediately

Message Frequency and Content:

  • Message frequency varies based on your interactions with our business
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent

Help and Support:

  • Reply HLEP for assistance or contact us at sbradley@newlife360inc.com
  • Customer support is available during regular business hours.

Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Spring, and most regional carriers

SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

 

11.) THIRD-PARTY SERVICE PROVIDERS

We may share information with trusted third-party providers who assist us in operating our business, including:

  • Website hosting providers
  • Customer relationship management (CRM) platforms
  • Scheduling systems
  • Marketing and advertising platforms
  • Analytics providers
  • Email and SMS communication services

These providers are authorized to use information only as necessary to perform services on our behalf.

 

12.) INFORMATION SHARING

We do not sell, rent, or trade your personal information. We may only disclose information:

  • To service providers assisting our business operations
  • To comply with legal requirements
  • To protect our rights, customers, or property
  • In connection with a merger, acquisition, or business transfer

 

13.) DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards disgned to protect your information from unauthorized access, use, or disclosure.

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

 

14.) CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

 

15.) CONTACT INFORMATION

If you have questions regarding this Privacy Policy, or would like to request access to, correction of, or deletion of your personal information, please contact us at:

NEW LIFE 360, INC

1067 E Brandon Blvd.,
Brandon, Florida 33511

Phone: (813) 548-1166

Email: sbradley@newlife360inc.com